Skills which Facilitate Good Communication

About this activity

This session will look at how things that we say, as well as things that we do, can facilitate good communication in an end of life care setting. This session was reviewed by Christina Faull and Barbara Powell, last updated in February 2015. Objectives By the end of this session you will be able to: Describe non-verbal communication that enhances the overall effectiveness of a conversation in an end of life care setting Describe verbal and non-verbal cues that can help to improve communication in an end of life care setting Describe facilitative verbal skills that will help a conversation Recognise the impact of facilitative skills on both the patient (or family member) and the professional in an end of life care setting Relate these verbal and non-verbal skills to your own practice