Understanding Equality and Diversity-patient Scenarios

About this activity

This session uses two videoed patient scenarios to help you consider how to respond to the diverse needs of patients on a personal, professional and organisational level. This session was reviewed by Suchita Shah and last updated in January 2015. Objectives By the end of this session you will be able to: • Appraise your own values and beliefs and how they might influence your interaction with patients • Recognise individual patient needs so that access to care is not compromised • Assess these needs and apply practical measures to improve the services offered to patients in your practice