Achieving a Facilitative Approach

About this activity

This session aims to develop the beliefs, values and skills that allow communication to be flexible, effective and empathic. This session supports the development of leadership in clinical settings. Objectives By the end of this session you will be able to: • Identify the characteristics and components of effective interpersonal communication and associated skills • Explore theoretical models of interpersonal communication and examine how these can be used to analyse situations and select appropriate communication strategies • Consider how trust and rapport can be gained through effective communications • Identify barriers to effective communications