Closed 2 CPD Points

COMMUNICATION SKILLS IN HEALTH

Start date
21-11-2024
End date
22-11-2024
Time
09:00 PM
Location
virtual
Cost
0
CPD points
2

About this activity

Effective communication is a cornerstone of healthcare delivery, playing a critical role in patient care, team collaboration, and health outcomes. Strong communication skills help healthcare professionals build trust, provide clear information, and ensure patients are engaged in their treatment plans. Key Components of Communication in Healthcare Verbal Communication: Clarity and Conciseness: Health professionals must convey complex medical information in a way that is easy for patients to understand. This includes avoiding medical jargon and using simple language. Tone and Pace: Speaking in a calm, empathetic tone and adjusting the pace to the patient’s level of comprehension fosters a supportive and trusting environment. Active Listening: Listening attentively to patients’ concerns, questions, and feelings ensures that the professional fully understands the patient's needs and perspective.